FAQs
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Whether you’re just getting started or already a pro, our FAQ section covers everything you need—from billing to features—to make your experience smoother.
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Plans & Pricing
Using Jourlix
Security & Data
Billing & Payment
What’s included in each Jourlix plan?
Each plan offers core features like private journaling, patient notes, reminders, and secure cloud sync. Higher plans unlock advanced tools like analytics, data backup, and multi-device access.
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Can I change or upgrade my plan anytime?
Yes, you can easily upgrade, downgrade, or cancel your plan anytime from your app or web dashboard — with instant changes and no data loss.
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Is there a free trial available?
Absolutely! Jourlix offers a free trial so you can explore all features before choosing your plan.
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How secure is my data under paid plans?
All plans use end-to-end encryption, and premium plans include priority backup and recovery options — ensuring your data stays private and protected.
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Do you offer special pricing for clinics or multiple doctors?
Yes, we offer custom pricing for multi-user or clinic-based subscriptions. You can contact our team to get a tailored quote.
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Is my data safe when I use Jourlix?
Absolutely! All your entries, patient logs, and financial data are protected with advanced encryption and secure cloud storage.
Can anyone else view my Jourlix account?
No. Your account is private and can only be accessed with your secure login credentials or biometric verification.
How does Jourlix protect data during syncing?
Jourlix uses end-to-end encrypted connections while syncing to ensure your information never leaks or gets intercepted.
Will my data be lost if I switch devices?
Not at all! Since Jourlix is cloud-based, you can safely log in from any device and access your full records instantly.
What makes Jourlix secure for daily use?
Jourlix combines privacy-first design, encrypted backups, and regular security audits — keeping your clinical and financial data protected 24/7.
How secure is my data on Jourlix?
Your data is fully encrypted — both in storage and during transfer — ensuring complete privacy and protection.
Who can access my notes and records?
Only you. Jourlix is a privacy-first app — even our team cannot access your personal or clinical entries.
Is my data backed up automatically?
Yes. Jourlix automatically syncs your data securely to the cloud so nothing is lost, even if your device is.
What happens to my data if I delete my account?
Once your account is deleted, all your records and backups are permanently erased from our servers.
Does Jourlix comply with data protection laws?
Yes, Jourlix follows HIPAA-inspired standards and adheres to global data privacy regulations to keep your information safe.
What kind of payments can I record in Jourlix?
Jourlix lets doctors log and track all income sources — OPD, IPD, consultation fees, procedures, and hospital dues — in one place.
Does Jourlix handle real payment transfers?
No. Jourlix is not a payment gateway. It helps you record, organize, and track your earnings — not send or receive money.
Can I track hospital-wise or patient-wise dues?
Yes, Jourlix allows you to monitor pending payments and dues separately for hospitals and patients with clear summaries.
Can I see my daily or monthly earning reports?
Absolutely! Jourlix provides smart reports and graphs showing your daily, weekly, and monthly earning patterns.
Is my financial data safe in Jourlix?
Yes, your revenue records are securely stored and encrypted — accessible only to you anytime, anywhere.
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